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LORD Corporation

With more than 3,100 employees in 26 countries, 19 manufacturing facilities and 10 R&D centers worldwide, we're there for our customers.

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ABOUT THE AUTHOR
Douglas Craig

In his structural adhesive technical service role at LORD, Doug is responsible for providing guidance and repair solutions to repairers, OEMS and insurers which incorporate the proper materials and methods. Doug's previous role, as the Collision Repair Manager at Fiat Chrysler Automobile, was focused on all topics related to collision damageability and repairability.

He has been a member of the SAE (Society of Automotive Engineers) Collision Repair Committee, including 2-terms as chair, and also a member of the SAE Service Development Steering Committee. In addition to this he has worked extensively with I-CAR and many other well respected entities in the collision repair industry including VeriFacts.

Douglas Craig SHOW ALL ARTICLES
Beyond Noise Reduction: Using NVH for Corrosion Protection - (11/12/2019)
Using noise, vibration and harshness (NVH) materials in vehicle repair is about more than just noise reduction and customer comfort. They also provide excellent corrosion protection.New technologies...
Generate Revenue and Increase Customer Satisfaction with NVH Materials - (10/16/2019)
If a customer returns a vehicle to the body shop because it “just doesn’t sound right,” a technician now has to re-evaluate the repair.Regardless of whether the vehicle comeback is...
How Autonomous Vehicles May Impact Collision Repair - (09/18/2019)
It’s no secret that there are potential effects – both negative and positive – autonomous vehicles (AVs) will have on collision repair, but it’s also a trend that the industry...
Understanding Post-Repair Sound Dampening - (06/18/2019)
One of the biggest consumer complaints about a vehicle post repair is that sounds “tinny” – like a tin can or an irritating, high-pitched noise – from inside. More often than...

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