We’ve all been there. A loyal customer who wants to continue using a product you like - if only it had an additional feature or two to make it even better and it was easy to let the company know. Here at LORD Sensing, we not only listen to customer input, we also consider it a vital step in the new product development process.
What does that mean?
Consider this example.
When we heard from WSDA®-1500 customers that they wanted an easier way to configure the gateway, and in response to increasing requests for a way to acquire more data, faster over their wireless networks, we developed two new solutions: The WSDA-Pro OS 2.9 which enables the USB port on the WSDA-1500, and the WSDA-2000 USB and Ethernet gateway with the Lossless Extended Range Synchronization Plus (LXRS+) data communications protocol.
WSDA-1500 customers can use the USB port with an easy upgrade to the WSDA-Pro OS 2.9.
The WSDA-2000 high-speed, network-ready gateway, with its mini USB, OS 2.9, and faster boot times, accommodates customers who want more data, faster, at shorter range. With the power of LXRS+, the lossless data throughput and synchronized node-to-node sampling is ±50 μS in LXRS+ and LXRS-enabled modes.
Figure 1 WSDA-2000 System Connections
To make it even easier to use, the gateway is automatically detected by our SensorConnect™ software where users can configure and view live data.
The gateway collects the wireless data and interfaces our wireless networks to SensorCloud™ and data acquisition computers for easy viewing, analysis, and storage.
So, thank you for your feedback. We heard you. Enjoy the convenience of using your gateways’ USB functionality with a simple WSDA-Pro OS 2.9 upgrade.
For more information, visit WSDA-2000.