A central element of the LORD culture is an unwavering commitment to quality and continuous improvement. This was a keystone value of our founder, Hugh Lord, and continues today as one of the core values around which we conduct business. Â
We define quality as consistently exceeding customer and coworker needs and expectations. It is our priority to continually monitor and improve our processes as a means to ensure overall customer satisfaction and enable profitable growth. As a global corporation providing long-term value across worldwide industries, we are committed to quality in everything we do, every day. Â
To contact a Quality Manager, email quality@lord.com.
Quality Policy
LORD Corporation is committed to providing products and services that consistently meet our customers' expectations of quality and value. We continually monitor and improve our processes as a means to ensure overall customer satisfaction, achieve our quality objectives, and share best practices.
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LOCATION | CERTIFICATES | EXPIRATION DATE | MANUAL |
---|---|---|---|
LORD Corporation Bowling Green, KY |
07/24/2023 12/12/2023 08/02/2023 |
NVH QM NVH PIM |
|
LORD Corporation Cambridge Springs, PA |
ISO 9001:2015 + AS9100D |
07/23/2024 |
|
LORD Corporation Cary, NC — LORD Materials Business Unit |
ISO 9001:2015 |
07/24/2023 |
|
LORD Corporation Indianapolis,IN |
ISO 9001:2015 ISO 14001:2015 IATF 16949:2016 |
08/15/2022 12/12/2023 08/15/2022 |
LAE QM LAE PIM |
LORD Corporation Saegertown, PA |
IATF 16949:2016 ISO 9001:2015 ISO 14001:2015 |
07/12/2022 07/12/2022 12/12/2023 |
LAE QM LAE PIM |
LORD Corporation Dayton, OH |
ISO 9001:2015 + AS9100D NADCAP Chemical Processing NADCAP NDT |
07/23/2024 02/29/2024 11/30/2022 |
NVH QM NVH PIM |
LORD Corporation Erie, PA |
ISO 9001:2015 |
07/24/2023 |
NVH QM NVH PIM LAE QM LAE PIM |
LORD Corporation Williston, VT |
07/23/2024 |
NVH QM NVH PIM |
|
LORD Corporation Wixom, MI |
ISO 9001:2015 |
07/12/2022 |
LAE QM LAE PIM |
LORD Corporation |
ISO 9001:2015 | 07/24/2023 | NVH QM NVH PIM |
LORD Corporation Erie, PA - Repair Station |
FAA Certificate No. GV1R180K |
Indefinitely |
 |
LORD de Mexico S.A. de C.V. |
ISO 9001:2015 ISO 9001:2015 (Indianapolis support site) ISO 9001:2015 (Saegertown support site) |
07/12/2022 08/15/2022 07/12/2022 |
LAE QM LAE PIM |
LORD Industrial, Ltda. Brazil |
IATF 16949:2016 (English) |
03/19/2024 |
 |
LORD Japan, Inc. Japan |
ISO 9001:2015 | 08/08/2022 | Â |
LORD Italia S.r.l. Italy |
ISO 14001:Â 2015 IATF16949:2016 ISO 9001:2015 ISO 45001:2018 (English) ISO 45001:2018 (Italiano) |
12/26/2022 |
 |
LORD (Thailand), Ltd. Thailand |
ISO 9001:2015 | 01/26/2024 | Â |
LORD Chemical (Shanghai) Co.,Ltd. China |
ISO 9001:2015 IATF 16949:2016 ISO 14001:2015 |
04/21/2024 04/21/2024 09/22/2023 |
 |
LORD Mechanical (Shanghai) Co.,Ltd. China |
ISO 9001:2015 ISO 14001:2015 IATF 16949:2016 |
09/04/2024 |
 |
LORD Germany Feinchemie Leuna, Germany |
ISO 9001:2015 (Deutsch) |
03/21/2025 |
 |
LORD Germany GmbH Huckelhoven, Germany |
ISO 9001:2015 |
08/06/2023 07/07/2023 08/06/2023 08/06/2023 08/25/2024 08/25/2024 |
 |
LORD India Pvt., Ltd. India |
09/01/2024 |
 |
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