FUSOR/REFINISH SOLUTIONS GROUP (RSG) FAQs Fusor Blog
How will this relationship work?
Saint-Gobain will be the exclusive distributor for LORD Corporation’s Fusor Repair Adhesives in the North American market. Fusor sales into the Aftermarket will go through Saint-Gobain. Saint-Gobain will stock all Fusor products in their DC and distributors will simply place their Fusor order along with their regular Saint-Gobain order once the official launch date is communicated. Timing and details are still being worked out, however, we ensure that the transition will be virtually transparent.
Will LORD continue to service OEM customers?
Yes, LORD will continue to provide support and supply adhesives directly to the OEMs and their distributors to further enhance Fusor long standing OEM connection.
How will this partnership benefit the market?
Fusor product line is known for its innovative OEM approved products and expertise in providing collision repair adhesive solutions. Fusor’s leading metal and plastic bonding solutions combined with the product portfolio and strong sales team of the Refinished Solutions Group will provide you with a one-stop, comprehensive refinishing solutions system to increase productivity, reduce cycle time, and improve quality.
Is Fusor getting out of the Aftermarket?
Fusor is very dedicated to the industry as well as growth of the partnership with Saint-Gobain in the Automotive Aftermarket. Fusor will continue to have employees dedicated to the line to work with OEMs and Saint-Gobain to grow and maintain our business. All technical questions will continued to be answered by the Fusor experts at 1 877 ASK LORD (275 5673) or 1 800 234 Fusor (3876).
How will distributors make the transition from buying from LORD Corporation to buying from Saint-Gobain?
The official launch date is still being determined. Distributors will continue to order from LORD Corporation until further notice.
Will LORD Corporation continue to sell Fusor Repair Adhesives through manufacturer representatives?
LORD will no longer contract manufacturing reps to represent the Fusor line. Saint Gobain will use manufacturing reps to represent the Fusor line as a part of the RSG portfolio
How do I request Fusor training?
Visit Fusor.com/Repair Clinics and fill out a training request or call 1 800 234 Fusor (3876) and you will receive prompt follow up.